Services
Installation
All of our systems are backed by an industry exclusive 3-Year Limited Installation Warranty. If something can be traced back to our workmanship, we cover it!
Repair Services
Pro Sound offers repair services to our clients for all products and systems that we sell. This includes servicing of equipment on site, as well as bench repair at our location in Langley. Customers may bring their equipment directly to us, or we can arrange a service call to remove the equipment and bring it in for repair. Mixing consoles are serviced by pre-arranged appointment!
Equipment Warranty
Equipment warranty is provided by the equipment manufacturer. Typically, the warranty provided can be found in the form of a statement from the equipment manufacturer and usually only provides remedy for defects in workmanship and materials. Warranty does not cover de-installation, re-installation, set-up, commissioning, or freight to the authorized warranty depot or repair facility.
Service Agreements
Preventative Maintenance Service Agreements provide routine scheduled maintenance on your system to keep all of the equipment working at peak performance during its lifespan. This routine maintenance prevents most failures. Service agreements also cover the cost of emergency service calls, so pre-approval is not required prior to staff making a service call. Operator training is also available on each visit. If you did not purchase a Preventative Maintenance Service Agreement when you purchased your system, a chargeable service must be performed to bring the system to a known state prior to the Preventative Maintenance Service Agreement taking effect.
Service Agreements Do The Following:
- Validates Product Warranty
- Scheduled Planned Servicing of Equipment
- Keeps Your Investment Working at Peak Performance
- Unlimited Service Calls when and if necessary
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Service Agreements Do No Cover:
- Damage to Equipment caused by Abuse or Misuse
- Shipping Charges Related to Warranty Repairs
- Equipment not specified in the Service Agreement
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Acoustic Design
Pro Sound uses industry leading tools to measure, test, predict and design acoustic solutions to any space. Sound systems cannot correct inherent acoustic issues in a space. Acoustic solutions come in all sorts of shapes, sizes and aesthetics. For best results, call us before you build. We can model your proposed building in 3D Acoustic Modeling Software and accurately predict results. By proposing solutions before you build, the net result is a more pleasing space with a lower over-all cost.
Sound Design
Given the right design, speaker choice and placement can minimize impacts on poor acoustic spaces, however, cannot correct them.Using EASE Acoustic Simulation Software, we use cold hard facts to choose the best speakers and applications for your facility.
Training
Please check out our Facebook page! This will have the most up-to-date information on when the next training seminar is. We also use this as a means of registration for the courses.
Examples of Just Some of Our Scope of Work
Public Buildings,
- Council Chambers Systems
- Court Room Sound And Recording
- CCTV Video Distribution Systems
- Large Format Video Projection
- Telephone Systems & Interfaces
- Ice Arenas
- Swimming Pools
- Stadium Sound Intercom Systems
- Paging And Evacuation Systems
- Security Audio Monitoring/Alarm Systems
- Teleconferencing and Video Conferencing
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Educational Institutions
- Multi-Room/Multi-Zone
- Intercom Systems
- Aerobic/Gym Systems
- Multimedia Systems
- CCTV Paging Systems
- Life Safety and Emergency Response Systems
- Multi-Technology Integration
- Electronic Bulletin Board Systems
- Theatre Sound Systems
- Portable Sound Systems
- Hearing/Voice Assistance System
- Mass Notification Systems
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Recreational Facilities
- Arena Sound Systems
- Pool Sound Systems
- Multi-Zone Paging Systems
- Foreground / Background Music Systems
- Gymnasium And Aerobic Sound Systems
- Facility Audio Systems
- Emergency Evacuation Systems
- Security Audio Monitoring/Alarm Systems
- Multimedia Integration Matrixing
- Multi-Zone Audio Systems
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Hotels
- Room Combining/Meeting Room Systems
- CCTV And Security Systems
- Video/Information Systems
- Electronic Bulletin Board Systems
- Entertainment Systems
- Video Conferencing Solutions
- Multimedia Presentation Systems
- Security Audio Monitoring/Alarm Systems
- Paging And Emergency Evacuation Systems
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Corporate Boardrooms & Conferencing
- Meeting Rooms
- Projection Systems
- Conferencing/Teleconferencing
- Multimedia Presentation Systems
- Control Systems
- Advertising
- Lighting
- Architectural And Theme Lighting Systems
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Performing Arts Centres
- Performance Audio Systems
- Matrix Automation And Control Systems
- Multi-Channel Wired and/or Wireless Intercom System
- Single, Multi And Stacked Video Projection Systems
- Effect Lighting, Wash, Lighting Spot, Follow Spot
- Theatrical Lighting
- Drapes / Scrims / Legs
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Marine Vessels – Ferries/Cruise Ships
- Meeting Rooms
- Projection Systems
- Digital Signage
- Multimedia Presentation Systems
- Control Systems
- Advertising Lighting / Displays
- Architectural And Theme Lighting Systems
- Live Performance Venue Systems
- Lounge Entertainment Systems
- Satellite TV at Sea
- Broadcast Centres
- Ship PA Systems
- Automated Ship Announcements based on Position & Direction
- Themed Environments
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